John B. Atlanta, GA I have a GE Model JT5000SF oven. In the control panel, the word DOOR with an icon of a padlock is flashing and the oven light is on. None of the controls work. The latch to lock the door is out and the door will not close because of the [...]
Robert Paris Marietta, GA I have a new smart refrigerator. It's less than a year old, but the ice maker is not working. The ice maker is not clogged and the freezer is getting cold. My refrigerator is displaying the fault code FILTERCHG, which means I need to change my water filter. [...]
Kristen Cole Alpharetta, GA My new condo has a built-in Sub-Zero refrigerator, but it doesn’t get cold. The previous owner believed that all the unit needed was a new compressor. How much does it cost to replace a compressor on a Sub-Zero refrigerator? Is it something I can do myself? [...]
Kevin S. Smyrna, GA Hi. We have a GE oven with the model number JT5000SF-1SS. We recently used the self-cleaning mode on the oven. Now the oven light stays on, and the oven won't heat up. We hear the door lock click when we close the door, but the oven light still stays [...]
Jared Montak Roswell, GA I live in a small apartment where nothing is full-sized. I have a refrigerator and freezer unit in two separate cabinets. The freezer doesn't quite fit in the cabinet. I had to take off the door to install the unit. The door is not sealing properly. I can [...]
