We know it’s frustrating when your appliance breaks, so we want to make getting your machine back up and running as easy as possible.
The first step is to contact us to request service. You can call directly at (404) 407-0071 or request a service call online. Whether you call or send a message, you will always be connected directly to a human. We don’t believe using automated systems is the best way to provide personable, friendly service to our customers.
When you’re ready to book a diagnostic service, we will do everything we can to get a technician out to you quickly, at a time that works for you. If you work during the day, you don’t have to miss hours at the office to make an appointment. Our technicians are in the field until 7:00 P.M. Monday – Sunday.
Many of our competitors charge extra for “emergency” after hours service. It Is Fixed believes that it’s an emergency any time you’re forced to manage without a necessary appliance. That’s why we offer same day appointments, and never charge extra for weekend or after hours appointments. We’re happy to have your service whether it’s at 6:30 P.M. on a Tuesday or 10:00 A.M. on a Sunday.
Other appliance repair companies may make you wait 4-8 hours in a service window. Not It Is Fixed. Our service windows are only two hours long. When our appliance repair specialist is on the way to your home, you will receive a notification so you can be available when the technician arrives.
At your appointment, the It Is Fixed Appliance Repair specialist will thoroughly review your appliance and give you a quote for service. If you do not choose to complete a repair with us, the service fee is only $79.95. We waive the service fee if you complete a repair or installation.