Stove Repair – Stove Won’t Turn Off
It can be alarming if your stove burner won’t turn off. An out of control burner is a fire and safety hazard that needs to be dealt with immediately. Don’t panic! The following troubleshooting guide can help you locate and resolve the issue. If you are concerned or need immediate assistance, feel free to contact It Is Fixed for same day* cooktop repair.
Possible Cause: Broken Knob
If the knob is cracked or broken, it may not be able to turn the temperature control stick, and it may look as if the burner is switched off even if it isn’t. To test, remove the knob and turn the temperature control manually. You may need to use a pair of pliers to turn the metal switch. If this works, the knob will need to be replaced. Do not use your stove with the knobs removed as it may allow moisture to damage the electronics.
Possible Cause: Electronic or Control Pad Error
A glitch in the electronics or control pad may prevent the oven from receiving the message to turn off the burner. Like computers, an oven may sometimes need to be rebooted. To reboot the oven, disconnect it from the power by unplugging the unit from the wall or turning off power at the breaker box. Wait 60 seconds. It is important to wait a full minute for the power capacitor to completely drain of power. Reconnect the power. If the issue persists, continue to troubleshoot.
Possible Cause: Faulty Surface Element
A short in the surface element might cause the burner to not shut-off properly. If the electrical contacts have fused together, creating a constant voltage to the burner, your surface element will need to be replaced. Disconnect the stove from the power and allow the burner to cool completely. Inspect the burner element for damage or signs of heavy wear. If you have a radiant coil burner, remove the element and check the terminals and terminal socket for damage. If the unit appears whole, swap the malfunctioning burner with one that operates correctly. If the new element turns off, the old element will need to be replaced.
Possible Cause: Faulty Surface Element Switch
The surface element switch tells the stove how hot to heat, and when to turn on and off, much like the temperature control thermostat inside your oven that controls the heat in the oven cavity. If you have a short in the switch, your stove isn’t getting the “signal” to disable the heat to the burner. Refer to your owner’s manual to locate the surface element switch. When your stove is unplugged and cool to the touch, inspect the switch to look for damage. If the switch is fused or damaged, it will need to be replaced.
It Is Fixed Appliance Repair offers same day* cook top repair in Atlanta and the Metro Atlanta area. We carry original manufacturer parts for most major brands. We’ve available seven days a week so contact us today.