Thermador Refrigerator Repair in Atlanta

When you have a Thermador refrigerator, you don’t want to trust your investment with just any appliance repair company. That’s why you should contact It Is Fixed Appliance Repair for all your Thermador repair needs. Our technicians are experts at Thermador refrigerator repair and maintenance. We offer same day service everywhere in the Greater Atlanta area. Contact us today!

Thermador Refrigerator Troubleshooting

If your Thermador refrigerator is not working properly, the first step is to activate the diagnostic program which will help determine the issue.

  • Disconnect the refrigerator from the power by unplugging the unit from the wall outlet or turning off power from the circuit breaker. Leave the refrigerator off for five minutes.
  • Return power to the refrigerator.
  • Press the “Alarm Off” and “Setup” buttons at the same time. After a few seconds “Load 0” should appear on the refrigerator display. This will start the diagnostic program.
  • If the refrigerator detects a sensor defect or other problem it will display an error code. The following guide will help determine what solution is needed based on the error code displayed.
  • If the refrigerator does not detect a fault, it will resume normal operation.

If an error code does not display but your refrigerator is still not working, contact It Is Fixed Appliance Repair. Our technicians are trained in Thermador refrigerator repair and can diagnose any issue you may have.

Thermador Refrigerator Error Codes

Error CodeCauseSolution
E01Refrigerator Sensor Fault or Short CircuitThis error indicates that the main control board cannot communicate with one or more of the refigerator sensors. A multimeter will be needed to locate the issue and test the components. It is recommended to contact a Thermador refrigerator repair specialist for assistence.
E02Freezer Sensor Fault or Short CircuitThis error indicates that the main control board cannot communicate with one or more of the freezer sensors. A multimeter will be needed to locate the issue and test the components. It is recommended to contact a Thermador refrigerator repair specialist for assistence.
E05Refrigerator Evaporator Sensor FaultThe refrigerator evaporator sensor cannot be reached. This may indicate a wiring issue between the evaporator sensor and the main control board. The evaporator sensor may need to be replaced.
E06
E07Freezer Evaporator Sensor Fault.The freezer evaporator sensor cannot be reached. This may indicate a wiring issue between the evaporator sensor and the main control board. The evaporator sensor may need to be replaced.
E10Software or Firmware failure in the power module.The refrigerator’s power module may need to be reset or replaced.
E11Software failure or Firmware error in the display modeule.The display module may need to be reset or replaced.
E15Refrigerator too warm.If the refrigerator is cooling as it should this indicates a sensor error. The sensor may need to be replaced.
E20The power and display modeule are not communicating.The most likely cause of this error is a wiring issue. It is highly recommended to contact a specialist trained in thermador refrigerator repair to address this issue.
LOWPOWERThe refrigerator is not getting enough power.Ensure the refrigerator is connected to an electrical outlet rated for use with appliances. Do not use an extension cord to connect the refrigerator to the power.
DOOR OPENThe refrigerator door is not closed.Attempt to close the door firmly. Ensure that nothing inside the refrigerator or on the door is obstructing the door. If the door appears to be closing as it should but you are still receiving the error, check the refrigerator seal for leaks. If the error is not resolved, it may indicate a failed sensor that needs to be replaced.
FILTERCHGThe water filter needs to be changed.To prevent the growth of bacteria and harmful molds, it is highly recommended to change your refrigerator water filter every six months. Changing the filter should resolve the issue. Refer to your owner’s manual for instructions.

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