Washing Machine Won’t Spin
When your washing machine won’t spin, it can leave you in an awkward position. The clothes are too wet to put in the dryer, but they’ll mildew if you leave them in the washing machine. If you’re facing a wet-laundry emergency, the following troubleshooting steps can help get your machine back up and running. If you need help, It Is Fixed Appliance Repair is available for same day* washer repair in Atlanta and the Metro Atlanta area.
Possible Cause: Power Loss
Power loss is easy to test. If the machine won’t turn on at all or operate in any other mode, it may not have power. First, verify the power cord is plugged firmly into the wall outlet. Vibrations from the washing machine may have caused the connection between the power cord and outlet to loosen. If you still don’t have power, check the circuit breaker. A power surge or overloaded circuit may have caused the circuit breaker to trip. If your washing machine still does not turn on, contact a professional washer repair service like It Is Fixed for assistance.
Possible Cause: Open Door or Lid
For safety, your washing machine won’t run when the lid is open. This prevents people and pets from being injured when the washing machine is spinning or agitating at high speeds. Ensure the lid is fully closed. On some models, you will hear a click when the lid is closed. Fix: The door should be flush with the sides of the washing machine. If the lid sticks out, make sure there are no clothes or debris preventing the machine from closing.
Possible Cause: Faulty Lid or Door Switch
The mechanism that keeps your washer from operating while in use is the Lid or Door Switch. If the switch is faulty or broken, the washing machine won’t spin even when the lid or door is closed.
In some models, the spin switch is activated by a prong that triggers the switch when the door is closed. If the prong is bent or warped, it may not activate the switch. To test, manually depress the switch with a small, non-conductive utensil, like a chopstick or the narrow end of a wooden spoon. If the spin cycle activates, adjust the prong until it activates the switch.
The switch may also be faulty. A multimeter is needed to determine if the switch can maintain a continuous electrical current. If you do not have access to a multimeter, an It Is Fixed technician trained in washer repair can test the part and replace it if needed.
Possible Cause: Drive Belt
Some top-loading washing machines use a drive belt to connect the drive motor to the transmission. If the drive belt slips or breaks, your washing machine won’t spin. The easiest way to test the drive belt is to turn the washing machine drum with your hands. If the drive belt is connected and working properly, you should feel resistance when you try to turn the drum. If the drum spins easily, the drive belt is slipping or broken; it will need to be replaced.
Possible Cause: Worn Motor Coupler
Some models of washing machine use a part called the motor coupler to mount the motor shaft to the transmission of the washing machine. This part is made of rubber and plastic and can wear out over time. Overloading the machine can cause this part to wear or fail prematurely.
To check the motor coupler first, disconnect the washing machine from the power. Following the instructions in your owner’s manual, remove the washing machine shell. Disconnect the motor from the machine. The motor coupler is a multi-prong device that should match perfectly with the connection on the motor. If the motor coupler is worn or broken, it will need to be replaced. If you need parts, It Is Fixed Appliance Repair carries factory original parts for most major washing machine brands. Our washer repair technicians can replace and install the broken part. Call us seven days a week for a same day* appointment.
Possible Cause: Clutch
Washing machines with a transmission have a clutch that helps the machine achieve the correct spin speed. A worn clutch may cause your washing machine to spin slowly, leaving you with wet clothes at the end of the cycle. It may also prevent your machine from spinning at all. Symptoms of a faulty clutch include: slow spin, burning smell during the spin cycle, metal shavings under the washing machine, or a loud, unusual noise when the machine is running. If you experience any of these symptoms, contact a professional washer repair service like It Is Fixed for assistance.
Possible Cause: Drive Motor
It is not common for a drive motor to fail, but it does happen. Symptoms of a faulty drive motor include sparking, electrical hum without spinning, and loud or unusual chugging noises. There is no simple way to test the drive motor. If you suspect your drive motor has failed, contact It Is Fixed Appliance Repair for assistance. We carry parts for major washing machine brands and offer same day* appointments seven days a week.